Frequently Asked Questions


  • WHY SHOULD I CHOOSE FÉLINE ™?

    Féline ™ has based its endeavours on the study of cat behaviour and constantly uses the experience of veterinarians and behavioural veterinarians. It has been tested by cats and is totally eco-friendly. It is also an artisanal product.

  • HOW LONG DO FÉLINE ™ PRODUCTS LAST?

    It all depends on the cat and the use to which it is being put. Some cats scratch their claws every day, several times a day, on the same spot, others use all the parts of the product; and some others use it only to sleep and feel safe. Due to its resistant material and the ample scratching surface, in the majority of cases, the average duration of the product is over one year.

  • WHEN SHOULD I CHANGE THE FÉLINE™?

    The Féline ™ scratcher beds should not be changed as soon as it starts to get damaged because the more a cat uses it, the more it feels it owns it. Therefore, as long as the cat loves to use it, it is better not to change it. It is advisable, on the other hand, to replace it if the MIA film is damaged (for more information see terms and conditions)

    More often than not, choosing to replace a Féline is a decision of the owner dictated by aesthetics.

  • IS MY CAT TOO BIG FOR FÉLINE ™?

    The Féline ™ scratcher beds have been tested by cats up to 10 kg in weight * and by larger breeds.

    * A for the inside of the bed, the Mia model can support even more weight if correctly distributed.

  • IS FÉLINE™ SUITABLE FOR DOGS?

    Féline ™ is also suitable for small dogs. In such case, you can place a cushion inside it.

  • WHERE SHOULD THE FÉLINE™ BE PLACED?

    They can be placed anywhere, even above furniture and desks. It is important to find an arrangement that pleases your cat and therefore it is good to place the bed in a place where it likes to be, preferably in a quiet area.

  • CAN FÉLINES BE SHIPPED WORLDWIDE?

    Yes. If you can’t find your destination country on the list, contact us and we will find the best shipping quotation for you.

  • CAN I SEND A PICTURE OF MY CAT?

    Certainly! We are always happy to receive photos however the best option is to tag us on instagram @Feline_Catlovers

  • CAN I CUSTOMIZE MY FÉLINE ™?

    You can request a unique Féline ™, created exclusively for your pet. A price estimate and date of delivery should be requested in advance by e-mail.

  • HOW WILL I RECEIVE MY FÉLINE ™?

    The Féline ™ bed scratchers are shipped pre-assembled in cardboard packaging. Before recycling it, leave it at your cat’s disposal! A box is always a box!

  • WHO SHOULD I CONTACT IF I NEED MORE INFORMATION?

    You may contact us at info@feline.store at any time.